Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
wonderful food
odd sink placement
challenging access due to nearby works
7.6/10
Very good
Rooms
7.7
Location
8.0
Service
8.0
Dining
7.0
Guest reviews
7.6/10
based on 6 reviews
8.6
8.6/10 based on 4046 reviews
Gregory
United States,
February
2024
7.8/10
My stay at the hotel was an enjoyable experience overall. The rooms, although cozy and clean, felt a bit small for two people but were perfectly adequate. The staff was incredibly friendly and accommodating, making my interactions delightful. The location, while peaceful and a short walk from the central station, was a bit far from other dining options. The dining experience offered a lovely view onto the harbor, but getting snacks from the local supermarket was a bit inconvenient. The facilities were well-maintained, offering a pleasant stay.
Rooms
8.0
The room with a two-sided view and spacious bathroom was cozy and clean.
Service
9.0
The staff was very creative, friendly, and helpful, making my stay very enjoyable.
Location
7.0
The hotel is about a 10-minute walk from the central station in a lovely peaceful area, but a bit far from other evening dining options.
Dining
7.0
The dining experience with a great view onto the harbor was lovely, although getting snacks from the local supermarket was a bit of a faff.
Facilities
8.0
The facilities were well-maintained, adding to the overall comfort of my stay.
William
United Kingdom,
February
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms were newly refurbished and had comfy beds, but lacked proper climate control and some essential amenities. The location was central but noisy, and the dining options were somewhat limited. The staff was kind and helpful, but there were issues with service responsiveness.
Rooms
7.0
The rooms were newly refurbished with comfy beds.
Service
6.0
The staff was kind and helpful, always smiling.
Location
6.0
The location was great, right on the water but noisy.
Dining
7.0
The dining was lovely but limited for longer stays.
Facilities
5.0
The facilities were disorganized, and some essential amenities were lacking.
Roy
United States,
December
2023
7.6/10
My stay at the hotel was pleasant overall. The room, though basic, was comfortable with a fantastic view over the water and the city. The bathroom was nice and clean, offering a wonderful city view. However, one downside was the sink in the bedroom instead of the bathroom.
Rooms
7.0
The room was basic but decent with a view of the garden and riverside. The absence of a sink in the bathroom was a minor inconvenience.
Service
8.0
The staff was very helpful and friendly. I did notice one of the restaurant chefs had an injured arm in a sling, which affected meal preparation at times.
Location
9.0
The location was convenient, with easy access to Amsterdam's attractions and the cruise port. I particularly enjoyed being close to the Marine Museum.
Dining
6.0
The dining experience offered an old-style fixed set menu, which was not ideal as I couldn't fully enjoy all the options provided.
Facilities
8.0
The hotel had a lovely restaurant bar area and helpful reception staff.
Louis
United States,
October
2023
7.6/10
The hotel offers a spacious and very clean room that provides a sense of separate spaces, but could get warm in the summer. The staff is described as nice, friendly, and welcoming, although a few individuals were not as helpful. The location is ideal for relaxation, with easy access to the city center and various attractions, but limited dining options in the immediate vicinity. The dining experience, though nice, lacked variety in breakfast choices. Overall, a good value for the price paid.
Rooms
8.0
I loved how the room was spacious and very clean. It felt like there were separate sections, which was a nice touch.
Service
7.0
The staff was nice and friendly, providing a warm welcome during my stay.
Location
9.0
The location is great for relaxing, close to the city center and attractions. However, for more dining options, a short journey might be necessary.
Dining
6.0
The breakfast was lovely, but the lack of variety in choices made it less appealing for longer stays.
Facilities
8.0
Overall, the facilities were good, enhancing my stay at the hotel.
Chris
United Kingdom,
September
2023
8.6/10
My stay at the hotel was a pleasant experience. The rooms on the third floor were clean with a great shower, and the restaurant served wonderful food. The view of the garden and riverside was lovely, although I wasn't a fan of the sink in the bedroom and the absence of one in the bathroom.
Rooms
8.0
I found the rooms on the third floor to be clean and with a great shower. However, the placement of the sink in the bedroom was a bit peculiar for my liking.
Service
9.0
The service here was very nice. The staff were relaxed, friendly, and helped make my stay enjoyable. The hotel's location is convenient and offers a good value for the comfort provided.
Location
9.0
The hotel is located in a very quiet area close to the center of Amsterdam, offering a fantastic view next to the waterfront. While it was slightly challenging to reach due to nearby works and fences, the peaceful surroundings made up for it.
Dining
9.0
The dining experience at the hotel was excellent. The restaurant served delicious food with a beautiful outlook, especially enjoying the perfectly cooked eggs and refreshing juices.
Facilities
8.0
The hotel provides essential facilities like housekeeping, grocery shopping service, welcome drink, tours/ticket assistance and has an excellent café/restaurant and bar. Overall, the facilities were satisfying.
great location
odd sink placement
Michael
United Kingdom,
August
2023
8.0/10
My stay at the hotel was a mix of wonderful and slightly disappointing experiences. The rooms were really spacious and comfortable for four adults, although lacking a wardrobe. The cleanliness and coziness were commendable, but it did get a bit hot in the early morning. The service was top-notch with lovely staff always ready to assist, including organizing taxis and being friendly and helpful. The location was great for my activities, peaceful and relaxing, although a bit far from Amsterdam central if you prefer easy access. The dining experience offered a good selection on the menu and a very satisfying breakfast, but the fixed set meals might not be ideal for everyone.
Rooms
8.0
The rooms were really spacious and very comfortable for four adults, but lacked a wardrobe.
Service
9.0
The service was excellent with lovely staff always willing to provide extra assistance.
Location
8.0
The location was great for my needs and offered a peaceful and relaxing atmosphere.
Dining
7.0
The dining experience was good with a nice menu selection and very satisfying breakfast.
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